Featured

Trainee Customer Service Advisor

Posted 13 May 2025
Salary £11,144
LocationGlasgow
Job type Permanent
Industry Sector Commercial
ReferenceJ139129
Job FunctionCustomer Service

Job description

Your New Job

Are you a university student looking to earn while you study without sacrificing your lectures, seminars, or social life? MTrec Commercial is excited to offer an amazing part-time opportunity with one of our prestigious clients, based in a fantastic Glasgow City Centre location.

Whether you’re currently studying or just want to gain brilliant work experience in a professional setting, this could be the perfect fit for you! This opportunity will provide you with an amazing opportunity to develop your customer service skills with a very prestigious and well known super brand.

💸What’s in it for you?

Part-time hours – fits around your studies perfectly

🤝 Super welcoming team – a genuinely friendly and supportive work culture

🧠 Training and development – build skills that will look amazing on your CV

🎁 Annual bonus scheme – get rewarded for your efforts

🩺 Virtual GP service – healthcare support when you need it

👶 Supportive leave packages – maternity/paternity benefits

🏖️ Great holiday allowance – take time off when you need to recharge

🛡️ Pension scheme – plan for the future, even while you study

🚀 Immediate start – jump in and start earning

🔒 Permanent contract from day one – long-term security if you want it

📞The Role – What You’ll Be Doing:

  • Answering incoming calls and helping customers with queries

  • Providing friendly, helpful and personalised service

  • Responding to emails and messages with professionalism and care

  • Offering clear information on the company’s products and services

  • Working closely with the team to create a great customer experience

🙋Who We’re Looking For:

  • Ideally you have some customer service experience, though not essential.

  • You’re a great communicator – clear, confident and empathetic

  • You’re comfortable with tech – using email, Microsoft Office, etc.

  • Most importantly, you’re motivated, reliable, and ready to learn

Ready to Start?

This is a brilliant opportunity to gain meaningful work experience while you study, with a company that truly values its people. Apply now to be part of a dynamic team — we’re interviewing immediately!