Job description

Company Benefits:

The opportunity to work with an award-winning team who are at the pinnacle of their industry
Incredibly friendly team working environment
Training and Development opportunities
Easily Accessible offices.
Discretionary annual bonus.
Further benefits discussed at interview.

The Company You’ll Work for:

MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a motivated and attentive Customer Service Advisor who is fluent in German. The company also provides industry leading training and progression as well as the chance to work as part of a close-knit friendly team of customer service professionals.

The Role You’ll Be Doing:

Taking inbound customer service calls.
Handling a range of administration tasks.
Translating material for the German market.
Delivering a great customer experience for German based customers both via email and on the telephone
Account management.
First contact resolution of customers and client’s queries, requests, orders and complaints
Provide support to the team.
The role will be working Monday to Friday 8:30 – 17:00.

The Person:

Fluent or Professional level German is essential
Previous experience customer service experience.
Positive and motivated attitude to work
Desire to succeed and develop
Customer focused and attentive