Featured

Despatch Administrator

Posted 05 February 2026
Salary £33,809 Per Year
LocationNewcastle upon Tyne
Job type Permanent
Industry Sector Commercial
ReferenceJ140172
Job FunctionCustomer Service , Administration

Job description

The Rewards and Benefits on Offer;

  • Permanent job after successful probation period

  • Easily accessible site

  • Progression and career growth opportunities

  • Monday – Friday working hours

  • Overtime available

  • Supportive management team

The Company you will be working for;

MTrec Commercial are proudly representing our industry leading client on their search for an experienced Despatch Administrator to join their team on a full time and permanent basis. If you have previous administration experience with a strong background using Excel and full Microsoft Office 365 then this is the role for you! Please apply for an immediate response.

The Role you will be doing;

We are looking for a proactive and flexible individual, who can operate confidently within a large team in a dynamic fast-moving environment.

  • Produce accurate and timely, all documentation required for customer's orders, domestic and international for despatch department.

  • Ensuring the Despatch administration tasks are produced to the correct standard and in a timely manner to ensure the department operates efficiently.

  • Communicate clearly with all couriers via email and phone.

  • Arrange same day deliveries with external couriers requirements within budget.

  • Use of multiple courier platforms to produce labels.

  • Liaise with staff and other internal departments daily to ensure customer orders are despatched on time in full.

  • Updating company management system, showing a log of work carried out.

  • Liaison with purchasing to request PO in timely manner.

  • Providing general administrative support as required.

About You;

  • Well organised, disciplined, and self-motivated, with the capability to balance multiple priorities.

  • Strong planning, forecasting and problem-solving skills.

  • Excellent communication and interpersonal skills, with the ability to form and maintain good working relationships internally and externally.

  • Strong PC computer skills, particularly in Office 365.

  • Accuracy and attention to detail is a must.

  • A team player with a flexible approach

  • Previous administrative experience and enjoy working in a fast-paced environment.