Job description
MTrec’s new career opportunity
Our client are specialists in their market sector, they are now looking to recruit an Account Manager on a permanent basis.
The Job you’ll do
Drive new business and drive respective profitable product developments, projects or services programs based on customer and market requirements.
Spots, drives and creates profitable and strategic opportunities for new business development and service portfolio solutions.
Initiates customer contacts for new opportunities.
Completes technical analyses and supports proposal process at any stage, as part of the sales team.
Supports the business case for initial formal RFQ with Project Manager
Ensures technically proper and customer-oriented fulfilment of agreements and orders.
Develops contractual documents with support of Sales Leader.
Monitors key account operations to ensure customer satisfaction.
Point of contact to OEM in commercial matters.
Analyses the specific customer situation, and builds a sound network of stakeholders within Account organisation.
Escalation contact for all customer communications
Build and maintain strong relationships with customers, acting as a trusted technical advisor
Plans sales volumes and potential of all potential Key Accounts / OEM assigned.
Provides information for forecasts and planning.
Reports sales and revenue related key indicators.
Negotiates profitable proposals, in cooperation with the business Leadership.
Responsibility to ensure the RMA and ETZ are executed on time with support of the account specialist.
Prepare and maintain accurate records of customer interactions, technical issues and resolutions.
Generate regular reports on sales activities, customer feedback and market trends.
Contribute to the development of technical manuals, guides, and training materials.
About You
Bachelor’s degree in Engineering or a related field (desirable).
Minimum of 3 years experience in technical sales support, preferably in the automotive sector
Strong technical knowledge of emission control technologies and products.
Excellent communication and interpersonal skills, with the ability to understand and explain complex technical concepts.
Proficiency in using Microsoft Office Suite, and other relevant tools.
Ability to travel as need to support sale activities and customer engagements.
Commercial and strategic acumen.
Ability to seek and position client to win new business opportunities.
Strong analytical and problem-solving skills.
Ability to prioritise and deliver on customer requests.
Detail-oriented with excellent organisational abilities.
Ability to work independently and intuitively and take lead in a team environment.
Customer-focused mindset with a commitment to delivering high-quality service.
Adaptability and willingness to learn innovative technologies and industry trends.
The Rewards and the Benefits
Competitive pay.
26 days holiday + bank holidays.
Pension scheme.
Free on-site parking.
Career development opportunities.
Death in service benefit.
Employee Assistance Programme.
A supportive and friendly team culture.