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Field Service Engineer

J11333

North Yorkshire

£30,000 + use of company vehicle during work hours

02-12-2020

Permanent

02-01-2021

Field Service

Engineering

Company Description

An excellent opportunity has arisen for a Field Service Engineer to work in a rewarding role based in the North Yorkshire area. You will be working with a major blue chip employer, If you are motivated and enjoy helping achieve business goals then this role will be suited to you.

Job Specification

The Role

  • Execute product installations, commissioning, servicing and repairs at customers locations in a professional manner focused safety, quality, efficiency and on time delivery of service.
  • Provide technical and engineering support to customers and client both on-site and remotely via telephone and/or email communication to address enquiries and resolve issues in a timely manner.
  • Coordinate activities with Customer Service Technicians to ensure effective planning, organization and delivery of service engineering schedule.
  • Ensure all visit reports and or service documentation are completed accurately to the required standard in a timely manner.
  • Ensure all work and time is recorded appropriately on the required documentation and through the required systems in a timely manner.
  • Ensure maintenance vehicles are correctly stocked and maintained in a professional, clean, tidy and organized manner in accordance with general safety, 5S and housekeeping standards.
  • Ensure work areas both on and offsite are maintained in a professional, clean, tidy and organized manner in accordance with general safety, 5S and housekeeping standards.
  • Attend functional and business meetings as required and support other departments in order to meet Company objectives.
  • Ensure company policies and procedures are followed by the team members.

The Person

  • Experience of working as a Service Engineer in an industrial product environment with mechanical and electrical experience essential and PLC experience preferable.
  • Ability to establish strong working relationships and engagement with a wide variety of internal and external stakeholders and customers.
  • Ability to work under pressure, within tight deadlines, with flexible approach to working hours and a motivated team player.
  • Process driven, detailed and solutions orientated, with experience of working in a formal, continuous improvement culture
  • Strong effective decision making, organizational and time management skills and with a wide range of negotiating and influencing skills
  • Excellent logical reasoning, root cause analysis, deductive problem-solving and analytical abilities.
  • Good communication & IT skills
  • Full, clean UK driving license

The Benefits

  • Competitive salary
  • Excellent opportunity to travel and visit different customer sites
  • Company vehicle provided for during work hours.

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