Field Service Engineer - Panel Wirer (Worldwide Travel)
Tyne and Wear
£27,500 plus expenses
Permanent – Full Time
An outstanding opportunity has arisen for a Field Service Engineer to join our global based employer. This opportunity would see the chosen Field Service Engineer cover the north of England in an extremely well rewarded role.
- Endeavour to get customers operational in as short a time as possible, utilise technical experience from head office or from existing site team where necessary
- Fault finding with relation to control panel issues where safe to do so
- Fault finding with relation to plant process issues
- Fault finding in relation to premature wear
- Take a pro-active approach to visiting customers carrying out service visits and offering advice where possible, follow up on previous reports or visits.
- Ensure all customers in your geographic area are visited or contacted as per agreed annual targets.
- Take ownership of any problems you are involved with ensuring any actions for design, technical or otherwise are in hand and completed.
- Advise and train plant operators and maintenance personnel as to correct and proper operation and maintenance.
- Ensure customer or key stakeholders are advised of inadequate housekeeping and maintenance.
- Upsell company spares and service packages where possible and appropriate, advise on holding of recommended spares list
- Feedback and follow up on required plant alterations and standard design and technical alterations both for specific customer problems and general continuous improvements.
- Apply the minimum quality and environmental standards required under ISO 9001 and 14001 and the company quality and environmental standards
- Electrical / Mechanical Qualification
- Experience in MS Office particularly Word & Excel.
- FMCG background would be beneficial
- Basic H & S qualifications for site works
- Manual Handling training
- Good planning & Organising Skills
- Effective communicator – verbally and through reports
- Excellent Interpersonal skills
- Builds relationships quickly
- Fit and capable of lifting articles as required for the job
- Fit and capable of climbing ladders and working at heights
- Clean current driving license
- Worldwide travel
- Competitive pay
- Travel expenses covered