Job Specification

The Role

• To provide operational, technical/engineering support for workshop and field based activities on manufactured and third party equipment including the systems which interface with them.
• Provide engineering support to engineers across UK as required.
• Support Field Service engineering requests.
• Provide Technical support to internal/external customers on product queries.
• Develop and implement effective and efficient tooling to improve repairs function.
• Control and implement actions relating to software updates on equipment.
• Develop and improve workshop documentation
• Sourcing and purchasing of materials for repairs.

The Person

• HND/HNC in Electronic Engineering or equivalent.
• Strong electronic engineering background.
• Technical knowledge of electronic/IT systems is desirable.
• IT networking fundamentals is essential.
• Project management skills are desirable.
• Strong IT skills is essential-(Microsoft Office, networking, problem solving/fault finding).
• SAP and CRM is desirable.
• Knowledge of quality standards ISO9001, ISO13485, ISO14001 and ISO17025.
• Customer relationship management skills.

If interested please email a CV to technicalcvs@mtrec.co.uk or call Sean on 0191 242 5618.