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Infrastructure & Systems Support Manager

Reference No:
Industry Sector:
Date posted:
08 November 2018
Expiry date:
08 December 2018
Job Role:

Company Description

An excellent opportunity has arisen for an Infrastructure & Systems Support Manager to work in a rewarding role in the Northumberland. You will be working within a fast moving environment where you will gain fantastic experience with a major blue chip employer, If you are motivated and enjoy helping achieve business goals then this role will be suited to you.


Job Specification

The Role

  • Provide IT infrastructure support for both the office and MES systems.
  • Support and maintain the VMware host servers.
  • Support and maintain all Microsoft Windows servers.
  • Support the desktop environment.
  • Support the network infrastructure for both LAN and WAN.
  • Propose, implement and monitor effective backup strategies.
  • Ensure timely application of Windows and system updates.
  • Monitor anti-virus software.
  • Ensure the accuracy and legitimacy of hardware and software licensing.
  • Provide operational support for the MES (COAGO).
  • Maintenance, fault finding and correction of MES and ERP interfaces. 
  • Working closely with users departments and IT team.
  • Provide user training where applicable.

The Person

  • To have an expert knowledge of:-
  • VMware infrastructure.
  • Microsoft Windows server operating systems.
  • Microsoft desktop operating systems.
  • VEEAM backup and restore.
  • Network technologies and infrastructure.
  • To specify, install and troubleshoot company servers both hardware and software.
  • To provide support to user departments for all desktop hardware and software products.
  • Be approachable and to communicate effectively.
  • To develop an in depth understanding of the company’s manufacturing execution system COAGO.
  • Provide high level operational support to production and user departments.
  • Maintain awareness of current industry developments in computing hardware/software and where applicable apply in the company environment.
  • Minimise system downtime and manage the rollout of new facilities with minimum disruption.

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