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Commercial Coordinator/Estimator (Print / Packaging)

Reference No:
Co Durham
£25000-£35000 – dep on experience
Industry Sector:
Permanent – Full Time
Date posted:
11 June 2018
Expiry date:
11 July 2018
Job Role:

Company Description

Our client is an award-winning supplier to the print/packaging sector, with a portfolio of outstanding customers and national contracts. They are now looking for a motivated and skilled individual to support their purchasing and customer service departments, and to be a vital link between both teams to ensure a smooth and seamless internal service. If you have experience of working in a print/packaging supply environment we would recommend you apply as soon as possible. 

Job Specification

The Role

  • To support business development, through working within the Customer Services team and forming pro-active relationships with existing and new customers.
  • To work closely with the purchasing department.
  • Generation/review of product costings, leading to a customer quotation.
  • Post supply analysis, to understand commercial performance and identify opportunities for margin improvement.
  • Maintaining a commercial overview of accounts, in line with the ‘rules of engagement’.
  • Generation and development of the customer KPI packs.
  • Work closely with the Sales and Design teams to provide support for product development, with strong feedback from customer interactions.
  • Assist with improvements to systems and procedures.
  • Proactively support the External Sales team with their client account plan objectives and customer action plans.
  • Provide same day, responsive feedback to any client daily requests. Demonstrate concise, accurate status information and considered communication.
  • Support the introduction of new products, through pro-active action with other internal departments within the business, from the artwork/specification stage to delivery.
  • Liaise with External Sales team members to ensure on-going efficient account management including participation in customer meetings/business reviews as required.
  • Provision of data analysis and report information to customers, External Sales team members and management, on a daily/weekly/monthly basis as required.
  • Compliance within Company’s Health & Safety, Hygiene and Environmental standards/procedures.
  • Provide full personal support to the behavioural safety campaign requirements.

The Person

  • A background working in the print/packaging environment is essential.
  • Costing and Estimation experience is essential.
  • An understanding of commercial processes – customer services, purchasing.
  • Comfortable with development and problem resolution activities.
  • Ability to remain objective when critically evaluating commercial performance.
  • Ability to develop excellent relationships at all levels within the organisation.
  • Team player and highly effective collaborator.
  • Product design knowledge is desirable.
  • Experience of working in a manufacturing environment is desirable.        

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